What can Electric Software do for you?
Our unique approach could be described as "managed technology support". Rather than looking at our customers as strictly means of revenue, we seek to establish relationships, strategic partnerships that will bring benefit and trust to both organizations. Our hope is that we can become the guiding force in the technology of a small business, researching and making proactive decisions relating to the business' technology above and beyond the inevitable firefighting and routine maintenance that computers require.
Hardware Management – Tech Support
Why choose our approach to tech support? You really benefit from the strengths of a full time professional IT staff without hiring anyone new into your business. Our techs are always reading, training and getting real-world experience in small-business technology, and they know how to think and talk tech. But we also focus on being able to communicate effectively in plain language, so that you understand and can make informed decisions on your business' tech direction. We understand that listening is more important than talking, and we strive to be as flexible and attentive as we can be to meet your business' needs. Being a local small business ourselves, we can understand the challenges many of our clients face.
Software Management
Businesses have come to rely completely on their software and data to perform business functions. To help our clients continue to increase their offerings to their clients, we offer the following software related services:
- Process discovery and automation
- Software solution development
- Third party software management
Vendor Management
Many times, to increase revenue, a business needs multiple solutions from many different vendors. Coordinating these different (and often competing) vendors is a challenge, even to large organizations. Electric Software has the experience, tools, and processes to effectively manage technology change and output for the most demanding environments.
Hardware solution and support: help your business plan for growth, implement new systems, support existing systems, add new servers or workstations, routers or other network appliances. We will show you how to manage your technology assets to get more value and efficiency out of your systems.
Network security enhancements: implement a corporate anti virus solution, a business-class firewall, or a more secure operating environment for your end-users.
Incident-based computer hardware and software support: reactive support to fix broken hardware, or to repair software or connectivity errors.
Asset Management
We manage your technology so it doesn’t manage you...